- 44 weeks
- / in- class / Hybrid
- Diploma
Program Advantage
- 864-Hour Comprehensive Instructional Training
- Canadian and International Standard-Focused Curriculum
- Mock-flight Exercise
- Blended learning
- Guided Mentorship by Industry Experts
- Wide Network of Airline and Hospitality IndustryPartners
- 24/7 Support
At Eton College, we pride ourselves on delivering high-standard education in Vancouver, Canada. For more than 20 years, we have been proud to help 83% of our graduates to land their dream careers through our various PTIB-certified and industry-relevant upskilling programs, specializing in Business Management, Travel and Tourism Management, Hospitality Management, Flight Attendant Preparation, Information Technology, and Communication training.
Course Overview
At the heart of being a flight attendant is passion for ensuring that customers receive the exceptional comfort and best customer experience while flying miles away from home. If you are looking to venture on this exhilarating career, Eton College’s Hospitality Management and Flight Attendant Preparation Program is the right for you! This diploma program focuses on fundamentals of Canadian guidelines while integrating international aviation and hospitality standards. Students will gain knowledge on essential terminologies, safety and emergency protocols, off-board and in-flight service etiquette through instructional training and real-world simulations.
Key Highlights:
- The program has a thorough coverage on all the essential aspects for a Flight Attendant and Hospitality Management Career.
- Participate in a mock flight exercise and apply the learned safety and service in-flight procedures.
- Gain market advantage through its cross-cultural curriculum (Canadian and International).
- It goes beyond theoretical knowledge by providing practical training and learning, experience in key areas like in-flight services, interview skills, and emergency procedures.
- An intensive 44 week program that allows you to gain the necessary qualifications in a shorter time frame.
Master the Fundamentals of:
- Basic Hotel and Restaurant Accounting
- Canadian Hospitality Law
- Convention Management and Service
- Food, Beverage & Labour Cost Control
- Hospitality Facilities Management and Design
- Introduction to the Hospitality Industry
- Managing Beverage Operations
- Managing Front Office Operations
- Managing Hospitality Human Resources
- Managing Housekeeping Operations
- Managing Service in Food & Beverage Operations
- Supervision in the Hospitality Industry
- Aviation Geography
- Aviation Security
- Customer Service
- Introduction to Aviation
- Professional Development
- Safety and Emergency Procedures
Career Opportunities
Graduates of the Hospitality Management and Flight Attendant Preparation Program of Eton College are equipped with highly-adaptable and future-proof skills set for a wide range of career paths, including:
- Accommodation Service Manager
- Banquet Server
- Bed and Breakfast Owner/Operator
- Campground Operator
- Casino Slot Attendant
- Catering Manager
- Chief Concierge
- Hotel Concierge
- Customer Service Director
- Director of Sales and Marketing
- Executive Housekeeper
- Food and Beverage Manager
- Food and Beverage Server
- Food and Beverage Supervisor
- Food Service Counter Attendant
- Front Desk Agent
- Gate/Cash Attendant
- Housekeeping Room Attendant
- Nightclub Manager
- Recreation/Activity Director (Cruise Ships)
- Reservations Sales Agent
- Retail Supervisor
- Sales Manager
- Small Business Owner/Operator
- Special Events Coordinator
- Wine Server
- Flight Attendant
- Ground Staff
- Airline Customer Service Agent
- Flight Attendants: ($52,000)
- Ground Staff: ($40,000)
Labor Demand
Average Annual Salary of Flight Attendant Diplomas
- Airline Customer Service Agent: ($39,000)
- Regional Chef: ($83,040)
- Casino Managers: ($95,830)
- Accommodation Service Manager: ($69,500)
- Ship Cruise Director: ($63,853)
Curriculum
In-Class | Distance
Duration: 11 Months
Hours: 984 Hrs. including 864 Hrs. (Instructional) 120 Hrs. (Co-op)
1. Basic Hotel and Restaurant Accounting
Duration: 48 Hrs.
Prerequisites: None
- Understand fundamentals of Accounting in the Hospitality industry
- Analyze Business Structures and practice Internal Control Procedures
- Master Accounting Cycles
- Understand Financial Statements
2. Canadian Hospitality Law
Duration: 48 Hrs.
Prerequisites: None
- Understand the legal framework of Canadian Hospitality Law
- Learn about Guest Protection and Safety
- Compliance with legislation, bylaws, codes, and acts
3. Convention Management and Service
Duration: 48 Hrs.
Prerequisites: None
- Learn Practices in Managing Meetings and Conventions
- Understand Convention Services
- Master Event Operations
4. Food, Beverage & Labour Cost Control
Duration: 48 Hrs.
Prerequisites: None
- Learn concepts on Food & Beverage Controls
- Analyze techniques on Cost Management
- Learn fundamental Financial Management
5. Hospitality Facilities Management and Design
Duration: 48 Hrs.
Prerequisites: None
- Learn about the Fundamentals of Managing Hospitality Facilities
- Practice sustainable Facility Maintenance
- Understand Building Systems
- Equipment Management
6. Introduction to the Hospitality Industry
Duration: 48 Hrs.
Prerequisites: None
- Learn the fundamentals of hospitality industry
- Discover current travel trends and travel research
- Gain insights on industry’s operations, structures, and Canadian tourism
- Discover careers related to hospitality management diploma
7. Managing Beverage Operations
Duration: 48 Hrs.
Prerequisites: None
- Bar Operations & Beverage Management
- Learn key leadership practices for Bar Management
- Understand theories on Beverages
8. Managing Front Office Operations
Duration: 48 Hrs.
Prerequisites: None
- Fundamentals of Hotel Operations
- Understand Guest Cycles and Revenue Management
- Master Housekeeping and audits
- Practices for Revenue Optimization
- Integrate Human Resources in Hospitality
9. Managing Hospitality Human Resources
Duration: 48 Hrs.
Prerequisites: None
- Understand Human Resource Management
- Explore Labor Relations
- Analyze Industry Challenges
10. Managing Housekeeping Operations
Duration: 48 Hrs.
Prerequisites: None
- Understand Housekeeping Operations & Communications
- Managing Housekeeping Responsibilities
- Master Inventory and Cost Control
- Learn about Safety and Security in Housekeeping
- Practice specialized skills and best practices
11. Managing Service in Food & Beverage Operations
Duration: 48 Hrs.
Prerequisites: None
- Define and Understand Service in Hospitality
- Contextualize learn the Trends in Hospitality
- Learn the Structure and Operations of Hospitality Sectors
- Managing Functions and Responsibilities
- Develop Ethics, Social Responsibilities and Skills
12. Supervision in the Hospitality Industry
Duration: 48 Hrs.
Prerequisites: None
- Understand Core Supervisory Fundamentals
- Learn Performance Management
- Explore Team Dynamics in Hospitality
- Developing Personally and Professionally
13. Aviation Geography
Duration: 48 Hrs.
Prerequisites: None
- Comprehend and apply Aviation Geography
- Understand concepts of 24-hour clock and flight operations
14. Aviation Security
Duration: 48 Hrs.
Prerequisites: None
- Sharpen Security Skills
- Develop heightened awareness
- Emphasis on Safety and Security
15. Customer Service
Duration: 48 Hrs.
Prerequisites: None
- Master Customer Care
- Learn in-flight skills as a service provider
- Acquire effective problem solving techniques
16. Introduction to Aviation
Duration: 48 Hrs.
Prerequisites: None
- Master Aviation Essentials
- Develop customer service techniques
- Practice fundamental safety procedures
17. Professional Development
Duration: 48 Hrs.
Prerequisites: None
- Understand the Flight Attendant Career Path
- Master Communication
- Navigate the Hiring Process
- Acquire Interview Skills
- Develop Your Career Roadmap
18. Safety and Emergency Procedures
Duration: 48 Hrs.
Prerequisites: None
- Master Aircraft Safety
- Explain the use of aircraft safety and emergency equipment
- Practice safety procedures
- Crew Readiness
19. Practicum
Duration: 120 Hrs.
Total Program Fee
Fees:
| Details | Domestic Students | International Students |
|---|---|---|
| Tuition | CAD 13,795 | CAD 17,800 |
| Application Fee | CAD 150 | CAD 150 |
| Text Books | CAD 1,350 | CAD 1,350 |
| Course Materials | CAD 335 | CAD 335 |
| Other | CAD 585 | CAD 585 |
Admin Fees (only if applicable):
Course retake: CAD 850 per course
Copy of Transcript: CAD 20 per copy
Applications are open. Secure your spot now!
Intake Dates
MAY 2024
May 13, 2024 | May 27, 2024 | June 10, 2024 | June 24, 2024 | July 8, 2024 | July 29, 2024 | August 12, 2024 | August 26, 2024 | September 9, 2024| September 23, 2024 | October 7, 2024 | October 21, 2024 | November 4, 2024 | November 18, 2024 | December 2, 2024 | December 16, 2024 | January 13, 2025 | January 27, 2025 | February 10, 2025 | February 24, 2025 | March 10, 2025 | march 31, 2025 | April 14, 2025
ADMISSION REQUIREMENTS:
- Applicants must provide a valid photo ID or birth certificate
- Applicants must hold a high school diploma or be at least 19 years of age
- Students under the age of 19 require their parent or guardian’s signature
- Student must complete an intake with Admissions team member
Mandatory criteria for all applicants:
- Meet one of the English Proficiency requirements
- Medical insurance coverage
- Flight attendant preparation entrance agreement, when applicable, and
- Received approval from the Registrar
English proficiency requirements
Applicants must provide one of the following:
- BC high school communications 12 – minimum C+ (67-72%) (or equivalent in another school system) or;
- TOEFL PBT score 500, or CBT 173, or iBT 61 or;
- IELTS – minimum overall band test score 6 or;
- CLB (Canadian Language Benchmark) 7 or;
- Successfully complete the Eton College Placement Test or;
- Successfully complete the Eton College Business Environment Communications Program
Minimum Technology Requirement:
| Component | Specification |
| Processor | Intel Core i5 or AMD Ryzen 5 (or better) |
| RAM | At least 8 GB |
| Storage | Minimum 256 GB (SSD recommended) |
| Internet | High-speed connection |
| Peripherals | Webcam, Microphone, Headphones/Earbuds |
| Operating System | Windows 10 or newer, macOS 10.14 or newer |
| Software | Web browser (Chrome, Firefox, Safari, or Edge), Video conferencing tools (e.g., Zoom, Microsoft Teams) |
Career Services
Success beyond the classrooms at Eton College!
Land your dream job through our career services:
- Practicum and Coop Partnerships
Apply your learning and work alongside industry leaders in a professional setting with our strong network of leading companies through Wayble.
- Career Seminars and Workshops
Get career-ready through our insightful workshops and seminars with industry experts to master the skills you need to land your dream job.
- 1:1 Professional Resume and Portfolio Building
Market yourself like a pro by developing and refining stellar resumes, portfolio, and online profiles with a dedicated career advisor.
- Mock Interviews & Coaching
Experience interactive mock interviews and coaching sessions, led by our career advisors, to build confidence and hone interview skills.
- Skillset Discovery
Let our expert career advisors help you identify your key strengths and skills tailored to your personal brand and desired careers.
Jump on board. Enroll Now!
We are PTIB-Certified!
What does that mean for Eton students?
- Our rigorously designed programs meet high standards
- Our students’ education investments are secured with strict and clear student policies and support systems.
- Quality education you can trust that undergoes regular audits
- PTIB-certified diplomas are respected by employers across various industries.
Our Alumni Network
- Gulf of Georgia Cannery National Historic Site
- Holiday Inn Express
- Wedgewood Hotel & Spa
- Best Western King George Inn & Suites
- Rainbow Travel Inc
- H.I.S travel agency
- Vancouver International Travel Expo
- Element Hotels
- Sandman Hotels Group
- Rocky Mountaineer
- McDonald's
- Delta Hotels by Marriott
- Vancouver Aquarium