This course studies the management of human behavior in organizations and the effects of individual and group behaviour within an organization on organizational processes and outcomes. The course also examines the organization as an actor and studies how an organization may behave in different types of environments. This course creates an environment where students can assess their response to situations. The course has four topic areas including: understanding individuals in the workplace, communication decisions, designing and changing organizations, and leading others.
ENTRY REQUIREMENTS
Students must complete an intake with recruitment team.
- Applicants must provide a valid photo ID or birth certificate
- Applicants must hold a high school diploma or be at least 19 years of age
- Students under the age of 19 require their parent or guardian’s signature
- Student must complete an intake with Admissions team member
COURSE DURATION
40 hours
COST
$850
DELIVERY METHODS
Online| On-campus| Combined
COMPLETION
Certificate
LEARNING OBJECTIVES
Upon completion of this course the successful student will understand:
- What is organizational behavior and how understanding OB makes work and life more understandable
- What challenges managers and employees face in the workplace in the twenty-first century
- What is the perception of work culture and how does personality and emotion affect behavior an inter-employee action
- What are values, are there unique Canadian values and how can we understand values across cultures
- What are attitudes and why are they important
- What is motivation and how to motivate people
- Why equity and fairness matter
- Common mistakes made in reward systems
- The difference between teams and groups, the stages of group development and factors that create effective teams
- Effective listening, communications and cross-cultural communications
- Conflict management and tactics to reduce conflict in teams
- The elements of power and the effects of power in the workplace
- Workplace bullying, sexual harassment and politics
- The difference between manager and leader, visionaries and informal leadership
- Decision making processes for individuals and groups
- Ethics in decision making and corporate responsibility
STUDENT PROGRESSION AND REPORTING
Student will be assessed by daily attendance, assignments, and completion of in class activities.
COMPLETION REQUIREMENTS
To successfully complete this course, students must:
- Pass the final exam
- Attend a minimum of 80% of the scheduled classes
- Achieve a minimum overall score of 50%
Modules:
Module | Topics |
1 | What is Organizational Behaviour? |
2 | Perceptions, Personality and Emotions |
3 | Continuation:
Perceptions, Personality and Emotions |
4 | Values, Attitudes and their Effects in the Workplace |
5 | Continuation:
Values, Attitudes and their Effects in the Workplace |
6 | Motivating Self and Others |
7 | Working in Teams |
8 | Communication, Conflict and Negotiation |
9 | Continuation:
Communication, Conflict and Negotiation |
10 | Power and Politics
OB on the Edge: The Toxic Workplace |
11 | Leadership |
12 | Continuation:
Leadership |
13 | Decision Marketing, Creativity and Ethics |
14 | Organisational culture and Change |
15 | Review |
16 | Final Exam and wrap up. |