Flight Attendant Preparation

Overview

This program has been approved by the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education and Skills Training.

Eton College’s Flight Attendant Preparation Diploma offers specialized training for aspiring flight attendants. This comprehensive program emphasizes safety procedures, service excellence, and industry-specific knowledge. Graduates are well-prepared for fulfilling and rewarding careers in the aviation industry as flight attendants, while also finding opportunities in ground services and customer support roles at airports.

Career Options 

Flight Attendant, Airport Ground Service Operator, Customer Service Manager, Cruise Ship Executive, Reservation Sales Agent, Retail Supervisor, Sales Manager, Small Business Owner/Operator, Special Events Coordinator,

Learning Objectives

Aviation Geography

• Understand the importance of being knowledgeable in world geography and how to apply this knowledge to aviation industry.
• Identify global features (continents, hemispheres, significance of lines of latitude and longitude, time zones, Prime Meridian, equator, International Date Line)
• Understand the application of and converting time to 24-hour clock
• Identify the phonetic alphabet, three-letter airport codes and two-letter airline codes and use them in the appropriate context
• Identify the location of world’s continents and major countries and interpret information relevant to airline industry
• Identify major air carriers around the world

Introduction to Aviation

• Describe the history and current state of the airline industry
• Use aviation terminology in appropriate context
• Identify national and international regulatory bodies and their roles
• Describe a typical air operator’s corporate structure and organizational chart
• Identify the cabin crew operating requirements
• Identify the airport infrastructure
• Describe the basic components of the aircraft and explain the theory of flight
• Identify the world’s major aircraft manufacturers

Safety and Emergency Procedures

• Identify and describe major aircraft systems
• Explain the use of aircraft safety and emergency equipment
• Describe and identify causes, prevention and handling of emergencies involving aircraft incidents and accidents
• Describe and identify crewmember’s responsibilities and safety procedures relating to different situations and emergencies on board
• Use effective communication in normal, abnormal and emergency situations, including PA announcements on board
• Demonstrate learned emergency evacuation procedures by preparing for a mock flight

Aviation Security

• Identify the importance of cabin and passenger safety and security checks as well as the importance of security awareness while on duty
• Describe the airport screening procedures applicable to passengers and crew members
• Identify and explain the crew security procedures onboard an aircraft
• Describe the basic requirements and crewmember’s associated procedures in handling security related incidents

Admission Requirements

• Applicants must provide a valid photo ID or birth certificate
• Applicants must hold a high school diploma or be at least 19 years of age
• Students under the age of 19 require their parent or guardian’s signature
• Student must complete an intake with Admissions team member

Mandatory criteria for all applicants:

• Medical insurance coverage and
• Flight attendant preparation entrance agreement, when applicable, and
• Received approval from the Registrar
• Meet one of the English Proficiency requirements

English proficiency requirements

Applicants must provide evidence of one of the following:

• BC high school English 12 ‐ minimum C (60‐66%) (or equivalent in another school system) or;
• TOEFL PBT score 500, or CBT 173, or iBT 61 or;
• IELTS ‐ minimum overall band test score 6 or;
• CLB (Canadian Language Benchmark) 7 or:
• Successfully complete the Eton College Placement Test or;
• Successfully complete the Eton College Business Environment Communications Program