- 48 Hours / 8 Weeks
- - In-class, Distance, Combined
- Certificate
Gain insight into the structure and scope of the hospitality industry, including front office operations, food and beverage services, housekeeping, customer relations, and tourism management. Develop an understanding of service standards, guest satisfaction strategies, cultural awareness, communication skills, and the fundamentals of hospitality marketing and operations.
Designed for individuals beginning their journey in hospitality, this program prepares you to contribute confidently to dynamic, service-focused organizations. Together with Eton, your rewarding career in the hospitality industry begins here.
Program Advantage
- 48-Hour In-Depth Instructor-Led Training
- Comprehensive Learning Modules
- In-class, distance and via blended learning
- Guided Mentorship by Industry Experts
- 24/7 Support
At Eton College, we pride ourselves on delivering high-standard education in Vancouver, Canada. For more than 20 years, we have been proud to help 83% of our graduates to land their dream careers through our various PTIRU-certified and industry-relevant upskilling programs, specializing in Business Management, Travel and Tourism Management, Hospitality Management, Flight Attendant Preparation, Information Technology, Airport Operations, Construction, Public Administration, Healthcare, Elderly Care and Communication training.
PROGRAM DESCRIPTION
The purpose of this certificate course is to provide you with an introduction to the world of business and particularly to business as it applies to the hospitality industry. More specifically, the course will provide an opportunity for you to: become acquainted with the social, economic and environmental context within which the hospitality industry operates; understand the structure, nature and operating characteristics of the different sectors of the hospitality industry; obtain an appreciation of the various functions of management and their interrelationships with other key concerns of managers such as marketing, finance and human resource management.
LEARNING OBJECTIVES
- Upon successful completion of this course, students will be able to:
- Define “service” and summarize the role of service in the hospitality industry.
- Become acquainted with the social, economic and environmental context within which the hospitality industry operates in Canada.
- Summarize reasons people travel and describe travel trends and types of travel research.
- Understand the structure, nature and operating characteristics of the different sectors of the Canadian hospitality industry: food service, lodging and tourism.
- Obtain an appreciation of the various functions of management and their interrelationships with other key concerns of managers such as marketing, finance and human resource management.
- Understand the difference between hotel cost and revenue Centres.
- Identify the role of managers in the Canadian hospitality industry and to highlight their principal responsibilities.
- Develop an appreciation for Social Responsibility and ethics as it pertains to business management.
- Provide an opportunity for further developing those skills which are important to learning, e.g. library skills, study skills, and so forth.
- Judge whether the hospitality profession suits your abilities, tastes, and career interests.
- Experience working collaboratively in groups to achieve specified goals.
| Modules | Topics |
| 1 | Foundations of Digital Forensics
Language of Computer Crime Investigation |
| 2 | Digital Evidence in the Courtroom
Cybercrime Law |
| 3 | Conducting Digital Investigations
Handling a Digital Crime Scene |
| 4 | Investigative Reconstruction with Digital Evidence
Motive, and Technology |
| 5 | Violent Crime and Digital Evidence
Digital Evidence as Alibi |
| 6 | Sex Offenders on the Internet
Computer Intrusions |
| 7 | Cyber stalking
Computer Basics for Digital Investigators |
| 8 | Applying Forensic Science to Computers
Digital Evidence on Windows Systems |
| 9 | Digital Evidence on UNIX Systems
Digital Evidence on Macintosh Systems Digital Evidence on Mobile Devices |
| 10 | Network Basics for Digital Investigators
Applying Forensic Science to Networks Digital Evidence on the Internet |
| 11 | Review |
| 12 | Final Exam and wrap up. |
TUITION & FEES
| Tuition | CAD 850 |
| Course Retake | CAD 850 per course |
| Copy of Transcript | CAD 20 per copy |
ADMISSION REQUIREMENTS
To be eligible for admission, applicants must meet the following criteria:
1. Basic Admission Requirements
- High School Completion: Applicants must have a high school diploma or an equivalent qualification.
- Age Requirement: Minimum 19 years of age.
- Mature Student Status*: Applicants who have not completed high school and are at least 19 years of age may apply as a mature student.
*Mature student status may be granted to applicants who are over 19 years old and have not completed high school or equivalent.
Applicants will be considered for admission based on the skills and experience they have acquired since leaving school.
The applicant is required to provide the most recent transcripts or proof of academic accomplishments, a resume or summary
of professional accomplishments, and two professional letters of recommendation. The applicant may be interviewed by the
Registrar’s or Academic office to further assess their suitability for admission to the program of study.
2. English Language Proficiency
Applicants must meet one of the following:
- Minimum scores from accepted English tests (e.g., IELTS 5.5, TOEFL iBT 46, Duolingo 95, etc.).
- Recent English proficiency test (within 2 years).
- Proof of English-language education:
- 2–3 years of secondary or post-secondary education completed in English in eligible countries.
- International credentials must be recognized by WES, ICES, or IQAS.
Please see the Admission Requirements Guide for more information:
Admission Requirements Guide
.
Career Services
Success beyond the classrooms at Eton College!
Land your dream job through our career services:
- Career Seminars and Workshops
Get career-ready through our insightful workshops and seminars with industry experts to master the skills you need to land your dream job.
- 1:1 Professional Resume and Portfolio Building
Market yourself like a pro by developing and refining stellar resumes, portfolio, and online profiles with a dedicated career advisor.
- Mock Interviews & Coaching
Experience interactive mock interviews and coaching sessions, led by our career advisors, to build confidence and hone interview skills.
- Skillset Discovery
Let our expert career advisors help you identify your key strengths and skills tailored to your personal brand and desired careers.
We are PTIRU-Certified!
Our Alumni Network
All Hospitality Programs
- Gulf of Georgia Cannery National Historic Site
- Holiday Inn Express
- Wedgewood Hotel & Spa
- Best Western King George Inn & Suites
- Rainbow Travel Inc
- H.I.S travel agency
- Vancouver International Travel Expo
- Element Hotels
- Sandman Hotels Group
- Rocky Mountaineer
- McDonald's
- Delta Hotels by Marriott
- Vancouver Aquarium