- 48 Hours / 8 Weeks
- Part Time
- Certificate
- CAD
- 850
(PTIRU Listed Pricing)
Qualify for up to $10k scholarship* if you meet the admission criteria.
* Terms and Conditions apply
- CAD
- 850
Introduction to the Hospitality Industry
- 2 Years / Onsite
- 2 Years / Onsite
- Certificate
Gain insight into the structure and scope of the hospitality industry, including front office operations, food and beverage services, housekeeping, customer relations, and tourism management. Develop an understanding of service standards, guest satisfaction strategies, cultural awareness, communication skills, and the fundamentals of hospitality marketing and operations.
Designed for individuals beginning their journey in hospitality, this program prepares you to contribute confidently to dynamic, service-focused organizations. Together with Eton, your rewarding career in the hospitality industry begins here.
Program Advantage
- 48-Hour In-Depth Instructor-Led Training
- Comprehensive Learning Modules
- Part Time
- Guided Mentorship by Industry Experts
- 24/7 Support
At Eton College, we pride ourselves on delivering high-standard education in Vancouver, Canada. For more than 20 years, we have been proud to help 83% of our graduates to land their dream careers through our various PTIRU-certified and industry-relevant upskilling programs, specializing in Business Management, Travel and Tourism Management, Hospitality Management, Flight Attendant Preparation, Information Technology, Airport Operations, Construction, Public Administration, Healthcare, Elderly Care and Communication training.
Are you ready to take flights?
Our comprehensive program is ideal for:
- Aspiring Flight Attendants: Individuals who have a passion for travel, customer service, and the aviation industry.
- Recent Graduates: Degree holders seeking to enter the high-demand field of flight attending.
- Career Changers: Professionals who are looking to transition into a new and dynamic field.
- Customer Service Experts: Experienced customer service professionals who desire to excel in global roles.
- Highly Adaptable Individuals: Anyone with strong interpersonal skills and proven ability to solve problems in a dynamic work environment.
Are you ready to take flights?
Our comprehensive program is ideal for:- Aspiring Flight Attendants: Individuals who have a passion for travel, customer service, and the aviation industry.
- Recent Graduates: Degree holders seeking to enter the high-demand field of flight attending.
- Career Changers: Professionals who are looking to transition into a new and dynamic field.
- Customer Service Experts: Experienced customer service professionals who desire to excel in global roles.
- Highly Adaptable Individuals: Anyone with strong interpersonal skills and proven ability to solve problems in a dynamic work environment.
PROGRAM DESCRIPTION
The purpose of this certificate course is to provide you with an introduction to the world of business and particularly to business as it applies to the hospitality industry. More specifically, the course will provide an opportunity for you to: become acquainted with the social, economic and environmental context within which the hospitality industry operates; understand the structure, nature and operating characteristics of the different sectors of the hospitality industry; obtain an appreciation of the various functions of management and their interrelationships with other key concerns of managers such as marketing, finance and human resource management.
LEARNING OBJECTIVES
- Upon successful completion of this course, students will be able to:
- Define “service” and summarize the role of service in the hospitality industry.
- Become acquainted with the social, economic and environmental context within which the hospitality industry operates in Canada.
- Summarize reasons people travel and describe travel trends and types of travel research.
- Understand the structure, nature and operating characteristics of the different sectors of the Canadian hospitality industry: food service, lodging and tourism.
- Obtain an appreciation of the various functions of management and their interrelationships with other key concerns of managers such as marketing, finance and human resource management.
- Understand the difference between hotel cost and revenue Centres.
- Identify the role of managers in the Canadian hospitality industry and to highlight their principal responsibilities.
- Develop an appreciation for Social Responsibility and ethics as it pertains to business management.
- Provide an opportunity for further developing those skills which are important to learning, e.g. library skills, study skills, and so forth.
- Judge whether the hospitality profession suits your abilities, tastes, and career interests.
- Experience working collaboratively in groups to achieve specified goals.
| Modules | Topics |
| 1 | Foundations of Digital Forensics
Language of Computer Crime Investigation |
| 2 | Digital Evidence in the Courtroom
Cybercrime Law |
| 3 | Conducting Digital Investigations
Handling a Digital Crime Scene |
| 4 | Investigative Reconstruction with Digital Evidence
Motive, and Technology |
| 5 | Violent Crime and Digital Evidence
Digital Evidence as Alibi |
| 6 | Sex Offenders on the Internet
Computer Intrusions |
| 7 | Cyber stalking
Computer Basics for Digital Investigators |
| 8 | Applying Forensic Science to Computers
Digital Evidence on Windows Systems |
| 9 | Digital Evidence on UNIX Systems
Digital Evidence on Macintosh Systems Digital Evidence on Mobile Devices |
| 10 | Network Basics for Digital Investigators
Applying Forensic Science to Networks Digital Evidence on the Internet |
| 11 | Review |
| 12 | Final Exam and wrap up. |
TUITION & FEES
| Tuition | CAD 850 |
| Course Retake | CAD 850 per course |
| Copy of Transcript | CAD 20 per copy |
Career Services
Success beyond the classrooms at Eton College!
Land your dream job through our career services:
- Career Seminars and Workshops
Get career-ready through our insightful workshops and seminars with industry experts to master the skills you need to land your dream job.
- 1:1 Professional Resume and Portfolio Building
Market yourself like a pro by developing and refining stellar resumes, portfolio, and online profiles with a dedicated career advisor.
- Mock Interviews & Coaching
Experience interactive mock interviews and coaching sessions, led by our career advisors, to build confidence and hone interview skills.
- Skillset Discovery
Let our expert career advisors help you identify your key strengths and skills tailored to your personal brand and desired careers.
Our Alumni Network
- Gulf of Georgia Cannery National Historic Site
- Holiday Inn Express
- Wedgewood Hotel & Spa
- Rainbow Travel Inc
- H.I.S travel agency
- Vancouver International Travel Expo
- Element Hotels
- Sandman Hotels Group
- Rocky Mountaineer
- McDonald's
- Delta Hotels by Marriott
- Vancouver Aquarium
Scholarship Programs
Insights, Ideas & Industry Trends
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Every time an airline opens cabin crew recruitment, thousands of applications arrive within days, and only a small percentage of
Why Business Administration Skills Are Essential for Every Industry in Canada
There is an interesting pattern across Canada’s job market. A hospital and a hotel might not have anything in common
How Cloud Computing Is Reshaping IT Careers in Canada
Cloud computing is no longer the “future” of IT in Canada; it is quietly becoming the infrastructure behind everything. When
Why Digital Forensics Is Becoming Essential in the Fight Against Cybercrime
Every crime leaves a fingerprint, and so does the cyber attack. It could be a deleted file, an unusual login
Get Certified for Career Success
PTIRU Recertification Status:
Eton College submitted its recertification application before the certificate expiry date. As confirmed by PTIRU, the institution remains certified while the recertification application is under review. A PTIRU validation letter dated March 27, 2026 is available upon request.
