There’s Been an Airplane Emergency. Here’s What Flight Attendants Do Next!
First Things First: Assess the Situation
Flight attendants quickly evaluate the emergency—a medical issue, turbulence, fire, or evacuation. They communicate with the pilot and follow emergency protocols.
Staying Calm and Keeping Passengers Safe
They provide clear instructions to keep passengers safe and prevent panic. Oxygen masks, brace positions, or emergency exits—everything is handled efficiently.
A Doctor on Board? If Not, Flight Attendants Take Over
Trained in CPR and first aid, flight attendants assist until medical help is available. They use onboard medical kits and coordinate with ground medical teams.
Every Second Counts During Emergency Landings & Evacuations
If an emergency landing is needed, flight attendants prep passengers for impact.In evacuations, they direct passengers through emergency exits with urgency.
Debrief & Learn After the Emergency
After landing, they assist with reports, passenger support, and future safety improvements.
Visit ETON website to learn more about our Flight Attendant Course!