Overview

This program has been approved by the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education and Skills Training.

Embark on a journey to a rewarding career in Canada’s travel and tourism industry, with a special emphasis on flight attendant training. Gain essential skills for hospitality, transportation, and in-flight service, setting the stage for an exciting career in the Canadian aviation and travel sector.

Career Options 

Airline Ground Staff/Supervisor, Bed and Breakfast Owner/Operator, Campground Operator, Casino Slot Attendant, Flight Attendant, Front Desk Agent, Gate/Cash attendant, General Manager, Heritage Interpreter, Recreation/Activity Director (Cruise Ships), Reservations Sales Agent, Retail Supervisor, Sales Manager, Small Business Owver/Operator, Special Events Coordinator, Ticket Office Supervisor, Tour Guide, Tour Operator, Tourisnm/Visitor Information Counsellor, Travel Agency Manager, Travel Trade Sales Manager, Travel Writer/Photographer, Visitor Information Centre Supervisor

Learning Objectives

• Recognize emerging tourism industry trends and innovations
• Describe the nature and characteristics of tourists
• Explain industry infrastructures developments and needs
• Discuss the international tourism marketplace
• Demonstrate leadership and creativity in tourism industry activities
• Solve dilemmas by using ethical solutions
• Apply concepts of sustainability to tourism sectors
• Explain product development and distribution
• Integrate cross-cultural understanding in simulated workplace situations
• Research the concepts and characteristics of tourism as an area of academic and applied study
• Appraise the place of tourism in the communities and environments that it affects
• Apply best practices in various tourism businesses in aspects of management, operations, human resources, and legal issues
• Apply for employment and prepare a Cover Letter, Resume, and practice interview skills
• Understand the importance of being knowledgeable in world geography and how to apply this knowledge to aviation industry.
• Identify global features (continents, hemispheres, significance of lines of latitude and longitude, time zones, Prime Meridian, equator, International Date Line)
• Understand the application of and converting time to 24-hour clock
• Identify the phonetic alphabet, three-letter airport codes and two-letter airline codes and use them in the appropriate context
• Identify the location of world’s continents and major countries and interpret information relevant airline industry
• Identify major air carriers around the world
• Describe the history and current state of the airline industry
• Use aviation terminology in appropriate context
• Identify national and international regulatory bodies and their roles
• Describe a typical air operator’s corporate structure and organizational chart
• Identify the cabin crew operating requirements
• Identify the airport infrastructure
• Describe the basic components of the aircraft and explain the theory of flight
• Identify the world’s major aircraft manufacturers
• Identify and describe major aircraft systems
• Explain the use of aircraft safety and emergency equipment
• Describe and identify causes, prevention and handling of emergencies involving aircraft incidents and accidents
• Describe and identify crewmember’s responsibilities and safety procedures relating to different situations and emergencies on board
• Refer to the program outline for complete list of learning objectives.

Admission Requirements

• Applicants must provide a valid photo ID or birth certificate
• Applicants must hold a high school diploma or be at least 19 years of age
• Students under the age of 19 require their parent or guardian’s signature
• Student must complete an intake with Admissions team member

Mandatory criteria for all applicants:

• Medical insurance coverage and
• Flight attendant preparation entrance agreement, when applicable, and
• Received approval from the Registrar
• Meet one of the English Proficiency requirements

English proficiency requirements

Applicants must provide evidence of one of the following:

BC high school English 12 ‐ minimum C (60‐66%) (or equivalent in another school system) or;

TOEFL PBT score 500, or CBT 173, or iBT 61 or;

IELTS ‐ minimum overall band test score 6 or;

CLB (Canadian Language Benchmark) 7 or:

Successfully complete the Eton College Placement Test or;

Successfully complete the Eton College Business Environment Communications Program