- 1044 hours / 52 weeks
- - In-Class / Distance / Combined
- Diploma
Program Advantage
- 12-Month Extensive Diploma Program
- In-Demand Skills-Focused Curriculum
- 1044- Hour Instructional Training
- Solid Mentorship from Industry Experts
- Strong Network of Industry Allies
At Eton College, we pride ourselves on delivering high-standard education in Vancouver, Canada. For more than 20 years, we have been proud to help 83% of our graduates to land their dream careers through our various PTIRU-certified and industry-relevant upskilling programs, specializing in Business Management, Travel and Tourism Management, Hospitality Management, Flight Attendant Preparation, Information Technology, and Communication training.
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Overview
- Career Opportunities
- Curriculum
- Fees
- Intake
- Admission
- Career Services
PROGRAM DESCRIPTION
This Program is designed to develop students’ understanding of various functional aspects of business and commerce. The program provides learners with the opportunity to develop their analytical, problem solving & decision-making skills through academic courses plus applied lab components. The program prepares graduates for entry positions, which ladder into supervisory/management in a broad range of business environments. These opportunities can be found in domestic & international business that include manufacturing, retail, medical, financial, government, and the tourism and hospitality industries. Students wishing to continue their studies have the potential to transfer their earned credits from this program to other higher learning institutions subject to the admissions policies of the receiving institute.
This Program consists of courses designed to prepare learners for a career in tourism industry sectors as well as with associations that provide different products and services to tourists. The program examines all sectors of tourism with a particular focus on best practices at all levels of employment and management.
LEARNING OBJECTIVES
Upon successful completion of this program, the student will have reliably demonstrated the ability to:
- Analyze basic business issues and apply techniques to solve non-complex problems.
- Compare the various moral philosophies that make up ethics.
- Demonstrate confidence and competency with communication skills and team-working skills appropriate in a given context.
- Demonstrate knowledge of environmental concerns facing Canadian businesses.
- Demonstrate the ability to research and prepare academic papers at the undergraduate level.
- Evaluate critically the theories on business management and apply them to business scenarios.
- Evaluate the impact of increasing globalization of business on business decision-making.
- Recognize the interdisciplinary nature of business administration and proactively apply appropriate skills.
- Solve dilemmas by using ethical solutions.
- Understand the Canadian economic systems, concepts and application including global implications.
- Recognize emerging tourism industry trends and innovations.
- Describe the nature and characteristics of tourists.
- Explain industry infrastructures developments and needs.
- Discuss the international tourism marketplace.
- Demonstrate leadership and creativity in tourism industry activities.
- Solve dilemmas by using ethical solutions.
- Apply concepts of sustainability to tourism sectors.
- Explain product development and distribution.
- Integrate cross-cultural understanding in simulated workplace situations.
- Research the concepts and characteristics of tourism as an area of academic and applied study.
- Appraise the place of tourism in the communities and environments that it affects.
- Apply best practices in various tourism businesses in aspects of management, operations, human resources, and legal issues.
- Apply for employment and prepare a Cover Letter, Resume, and practice interview skills.
- Research, establish a consultancy partnership, and maintain communication throughout the project, including proposing a monitoring and audit strategy, documenting progress, conducting a final assessment, and engaging in professional networking to enhance the consultancy process and personal growth.
- Develop and deliver a well-structured speech by determining a clear speech goal aligned with audience needs, adapting content based on audience characteristics, gathering relevant information from credible sources, and organizing material to ensure clarity, accuracy, and persuasiveness.
- Exhibit professionalism in virtual and in-person business settings, including making a positive first impression, using appropriate communication etiquette, managing business logistics, maintaining a professional digital presence, and navigating social events effectively.
- Apply mathematical and financial concepts, including algebra, linear relationships, break-even analysis, interest calculations, and amortization tables, to effectively solve real-world business problems.

CAREER OCCUPATION
*Based on the NOC (National Occupation Classification) Version 2016 1.3
Unit Group 6313 – Accommodation, travel, tourism and related services supervisors
Career options* available but not limited to:
- Airline sales and service agents supervisor
- Assistant passenger service co-ordinator – railway
- Baggage handler supervisor
- Baggage porter supervisor
- Bell captain
- Casino dealer supervisor
- Casino pit boss
- Casino section head
- Casino shift manager
- Customer relations supervisor – casino
- Gaming tables supervisor
- Guest service supervisor – casino
- Head baggage porter
- Hotel clerk head
- Hotel clerk supervisor
- Hotel managing supervisor
- Lodging house managing supervisor
- Motel managing supervisor
- Night clerk supervisor – hotel
- Night supervisor – hotel
- Passenger service co-ordinator – railway
- Pit boss gaming
- Railway station clerk supervisor
- Reservations supervisor
- Reservations supervisor – airline
- Reservations supervisor – hotel
- Reservations supervisor – travel agency
- Slot machines section head
- Slot supervisor
- Tour guide supervisor
- Travel clerk supervisor

CURRICULUM
- Business Math
- Introduction to Accounting
- Introduction to Business Management
- Introduction to Marketing
- Organizational Behaviour
- Principles of Economics
- Social Responsibility, Ethics and Sustainability
- LAB 101: Industry Audit Partnership Project
- LAB 102: Presentations and Public Speaking
- LAB 103: Business Etiquette
- Career Prep
- Cross-cultural Tourism
- Destination Marketing
- Ethics & Sustainable Tourism
- Human Resources Management in Tourism
- Introduction to Tourism
- Restaurant & Food Service Operations
- Sport and Recreation Management: Laws & Risks
- Technology in Travel
- Tourism Geography
- Tourism Office Operations
- Tourism Product & Service Operations
- Transportation Fares & Costing

TUITION & FEES
Tuition & Fees | Domestic Students Tuition: $25,190 Application Fee: $150 Administration Fee: $500 Course Materials: $200 Other: $500 |
International Students Tuition: $25,190 Application Fee: $150 Administration Fee: $500 Course Materials: $200 Other: $500 |

Intake Dates
8 September 2025 | 6 October 2025 | 3 November 2025 | 1 December 2025 | 12 January 2026 | 9 February 2026 | 9 March 2026 | 13 April 2026 | 11 May 2026 | 8 June 2026 | 6 July 2026 | 10 August 2026 | 7 September 2026 | 5 October 2026 | 2 November 2026 | 30 November 2026 | 11 January 2027 | 8 February 2027 | 8 March 2027 | 12 April 2027 | 10 May 2027 | 7 June 2027 | 5 July 2027 | 9 August 2027

ADMISSION REQUIREMENTS
To be eligible for admission, applicants must meet the following criteria:
1. Basic Admission Requirements
- High School Completion: Applicants must have a high school diploma or an equivalent qualification.
- Age Requirement: Minimum 19 years of age.
- Mature Student Status*: Applicants who have not completed high school and are at least 19 years of age may apply as a mature student.
*Mature student status may be granted to applicants who are over 19 years old and have not completed high school or equivalent. The applicants will be considered for admission based on the skills and experience they have acquired since leaving school. The applicant is required to provide the most recent transcripts or proof of academic accomplishments, a resume or summary of professional accomplishments, and two professional letters of recommendation. The applicant may be interviewed by the Registrar’s or Academic office to further assess their suitability for admission to the program of study.
2. English Language Proficiency
Applicants must meet one of the following:
- Minimum scores from accepted English tests (e.g., IELTS 5.5, TOEFL iBT 46, Duolingo 95, etc.).
- Recent English proficiency test (within 2 years).
- Proof of English-language education.
- 2–3 years of secondary or post-secondary education completed in English in eligible countries.
- International credentials must be recognized by WES, ICES, or IQAS.

Career Services
Success beyond the classrooms at Eton College!
Land your dream job through our career services:
- Practicum and Coop Partnerships
Apply your learning and work alongside industry leaders in a professional setting with our strong network of leading companies through Wayble.
- Career Seminars and Workshops
Get career-ready through our insightful workshops and seminars with industry experts to master the skills you need to land your dream job.
- 1:1 Professional Resume and Portfolio Building
Market yourself like a pro by developing and refining stellar resumes, portfolio, and online profiles with a dedicated career advisor.
- Mock Interviews & Coaching
Experience interactive mock interviews and coaching sessions, led by our career advisors, to build confidence and hone interview skills.
- Skillset Discovery
Let our expert career advisors help you identify your key strengths and skills tailored to your personal brand and desired careers.
Jump on board. Enroll Now!

We are PTIRU-Certified!
What does that mean for Eton students?
- Our rigorously designed programs meet high standards
- Our students’ education investments are secured with strict and clear student policies and support systems.
- Quality education you can trust that undergoes regular audits
- PTIRU-certified diplomas are respected by employers across various industries.

Our Alumni Network
All Hospitality Programs
- Gulf of Georgia Cannery National Historic Site
- Holiday Inn Express
- Wedgewood Hotel & Spa
- Best Western King George Inn & Suites
- Rainbow Travel Inc
- H.I.S travel agency
- Vancouver International Travel Expo
- Element Hotels
- Sandman Hotels Group
- Rocky Mountaineer
- McDonald's
- Delta Hotels by Marriott
- Vancouver Aquarium