- 67 weeks
- / In-class, Hybrid
- Diploma
Program Advantage
- 16-Month Extensive Diploma Program
- In-Demand Skills-Focused Curriculum
- Domestic and International Standard
- 1196-Hour Instructional Training
- 240-Hour Co-op Experience
- Solid Mentorship from Industry Experts
- Strong Network of Industry Allies
At Eton College, we pride ourselves on delivering high-standard education in Vancouver, Canada. For more than 20 years, we have been proud to help 83% of our graduates to land their dream careers through our various PTIB-certified and industry-relevant upskilling programs, specializing in Business Management, Travel and Tourism Management, Hospitality Management, Flight Attendant Preparation, Information Technology, and Communication training.
-
Overview
- Career Opportunities
- Curriculum
- Fees
- Intake
- Admission
- Career Services
Course Overview
Eton College’s Business Administration Major in Hospitality Management Program goes beyond theories. This skills-focused program combines a fiercely competitive business and hospitality management curriculum that challenges students to be industry leaders in guest satisfaction and on par with Canada’s renowned hospitality standards. The program provides learners with the opportunity to develop their analytical, problem solving & decision-making skills through academic courses plus applied lab components.
Key Highlights
- Specialized curriculum for business and hospitality management
- 1436-Hour extensive instructional and practical training
- Experience instructor-led and in-class study on industry audit partnerships, presentations and public speaking training, and Canadian business etiquette
- Online and in-campus mentorship from various industry experts
- Connect with various partners in tourism and hospitality industry
Master the Fundamentals of:
- Introduction to Accounting
- Introduction to Computers
- Principles of Economics
- College English
- English Composition
- Introduction to the Hospitality Industry
- Canadian Hospitality Law
- Basic Hotel and Restaurant Accounting
- Managing Front Office Operations
- Managing Service in Food and Beverage Operations
- Managing Housekeeping Operations
- Hospitality Facilities Management and Design
- Managing Beverage Operations
- Managing Hospitality Human Resources
- Supervision in the Hospitality Industry
- Convention Management and Services
- Introduction to Business Management
- Organizational Behaviour
- Introduction to Marketing
- Professional Relationship Selling
- Social Responsibility, Ethics, and Sustainability
Career Opportunities
- Executive Assistant
- Marketing Assistant
- Assistant Manager
- Office Administrator
- Sales Representative/Manager
- Accounts Representative/Manager
- Accommodation Service Manager
- Banquet Server
- Bed and Breakfast Owner/Operator
- Campground Operator
- Casino Slot Attendant
- Catering Manager
- Chief Concierge
- Hotel Concierge
- Customer Service Director
- Director of Sales and Marketing
- Executive Housekeeper
- Food and Beverage Manager
- Food and Beverage Server
- Food and Beverage Supervisor
- Food Service Counter Attendant
- Front Desk Agent
- Gate/Cash Attendant
- Housekeeping Room Attendant
- Nightclub Manager
- Recreation/Activity Director (Cruise Ships)
- Reservations Sales Agent
- Retail Supervisor
- Sales Manager
- Small Business Owner/Operator
- Special Events Coordinator
- Wine Serve
Labor Demand
Average Annual Salary of Hospitality Management Diplomas:
- Regional Chef: ($83,040)
- Casino Managers: ($95,830)
- Accommodation Service Manager: ($69,500)
- Ship Cruise Director: ($63,853)
- Banquet Server: ($30,000)
- Catering Manager: ($60,000)
- Hotel Concierge: ($40,000)
- Housekeeping Room Attendant: ($28,000)
Curriculum
In-Class | Distance | Blended
Duration: 16 Months
Hours: 1436 Hrs. including 1196 Hrs. (Instructional) 240 Hrs. (Co-op Experience)
1. College English
Duration: 48 Hrs.
Prerequisites: None
- Develop superior English proficiency, which is essential in business settings.
- Demonstrate knowledge and appropriate use of formal versus informal English.
- Write an effective business memo, email, and letter.
- Practice writing effectively under time constraints.
- Write coherent and cohesive paragraphs.
2. English Composition
Duration: 48 Hrs.
Prerequisites: None
- Understand various types of essays.
- Develop skills important to research and writing academic essays.
- Learn writing disciplines.
- Detect common grammatical mistakes in their writing and in editing exercises.
- Cite source material according to APA standards.
3. Introduction to Accounting
Duration: 48 Hrs.
Prerequisites: None
- Learn to solve business-related problems that involve simple algebra.
- Describe the objectives of financial reporting.
- Explain the accounting cycle, from journaling up to financial statement preparation.
- Use accounting information systems.
- Analyze financial information for business decisions.
4. Introduction to Business Management
Duration: 48 Hrs.
Prerequisites: None
- Introduction on Canadian business environment
- Understand important ethical issues in business decisions.
- Examine the social, economic, technological, and political/legal elements of the business environment.
- Application of theories to analyze Canadian business trends and concepts.
5. Introduction to Computers
Duration: 48 Hrs.
Prerequisites: None
- Operate word processing, presentation, and spreadsheet software applications, and business tools.
- Learn to research effectively and accurately.
- Learn to utilize Windows Operating System procedures.
- Understand household and business computer hardware and networks.
6.Introduction to Marketing
Duration: 48 Hrs.
Prerequisites: None
- Understand the role and importance of marketing.
- Explain the role of ethics and CSR in marketing.
- Learn analytical and research methods for marketing strategy.
- Analyze marketing mix, strategy, and consumer behavior.
- Develop effective plans and campaigns and evaluate their results.
7. Organizational Behaviour
Duration: 48 Hrs.
Prerequisites: None
- Explain organizational behavior.
- Learn organizational behavior’s concepts and trends.
- Develop critical insight around predictive theories of reality to help understand how organizations can better control events effectively.
8. Principles of Economics
Duration: 48 Hrs.
Prerequisites: None
- Relate economic terms based on the theory presented,
- Solve business problems using the “Supply and Demand” theory,
- Apply economic theories to personal lives from domestic and global perspectives.
9. Professional Relationship Selling
Duration: 48 Hrs.
Prerequisites: None
- Provide an introduction on the sales profession.
- Learn social, ethical, and legal decisions in sales.
- Understand consumers’ buying decisions and sales process.
- Create effective sales presentations
10. Social Responsibility, Ethics and Sustainability
Duration: 48 Hrs.
Prerequisites: None
- Explore the concepts of ethics, corporate social responsibility (CSR), and environmental sustainability
- Learn the impact of moral philosophies on human lives.
- Discuss various sustainability issues and solution proposals.
- Explore how corporate social responsibility (CSR) evolved and encompasses economic, legal, ethical, and philanthropic components.
11. LAB 101: Industry Audit Partnership Project
Duration: 60 Hrs.
Prerequisites: None
- Collaborate with local organizations with a specific business interest.
- Perform audits and assessments
- Provide analysis and proposals for the business
- Join a BC Business Networking Organization and analyze its value.
12. LAB 102: Presentations and Public Speaking
Duration: 30 Hrs.
Prerequisites: None
- Determine a speech goal and strategies that meet the audience’s needs.
- Organize and develop material for presentations.
- Develop visual aids and practice speech wording and delivery.
13. LAB 103: Business Etiquette
Duration: 30 Hrs.
Prerequisites: None
- Develop personal and professional etiquette for career advancement.
- Understand the importance of business environment etiquette.
14. Career Prep
Duration: 48 Hrs.
Prerequisites: None
- Understand employability skills required in the Canadian workplace
- Evaluate personal strengths, weaknesses, opportunities, and threats
- Understand the process of securing a position in a company.
15. Basic Hotel and Restaurant Accounting
Duration: 48 Hrs.
Prerequisites: None
- Understand fundamentals of Accounting in the Hospitality industry
- Analyze Business Structures and practice Internal Control Procedures
- Master Accounting Cycles
- Understand Financial Statements
16. Canadian Hospitality Law
Duration: 48 Hrs.
Prerequisites: None
- Understand the legal framework of Canadian Hospitality Law
- Learn about Guest Protection and Safety
- Compliance with legislation, bylaws, codes, and acts
17. Convention Management and Service
Duration: 48 Hrs.
Prerequisites: None
- Learn Practices in Managing Meetings and Conventions
- Understand Convention Services
- Master Event Operations
18. Food, Beverage & Labour Cost Control
Duration: 48 Hrs.
Prerequisites: None
- Learn concepts on Food & Beverage Controls
- Analyze techniques on Cost Management
- Learn fundamental Financial Management
19. Hospitality Facilities Management and Design
Duration: 48 Hrs.
Prerequisites: None
- Learn about the Fundamentals of Managing Hospitality Facilities
- Practice sustainable Facility Maintenance
- Understand Building Systems
- Equipment Management
20. Introduction to the Hospitality Industry
Duration: 48 Hrs.
Prerequisites: None
- Learn the fundamentals of hospitality industry
- Discover current travel trends and travel research
- Gain insights on industry’s operations, structures, and Canadian tourism
- Discover careers related to hospitality management diploma
21. Managing Beverage Operations
Duration: 48 Hrs.
Prerequisites: None
- Bar Operations & Beverage Management
- Learn key leadership practices for Bar Management
- Understand theories on Beverages
22. Managing Front Office Operations
Duration: 48 Hrs.
Prerequisites: None
- Fundamentals of Hotel Operations
- Understand Guest Cycles and Revenue Management
- Master Housekeeping and audits
- Practices for Revenue Optimization
- Integrate Human Resources in Hospitality
23. Managing Hospitality Human Resources
Duration: 48 Hrs.
Prerequisites: None
- Understand Human Resource Management
- Explore Labor Relations
- Analyze Industry Challenges
24. Managing Housekeeping Operations
Duration: 48 Hrs.
Prerequisites: None
- Understand Housekeeping Operations & Communications
- Managing Housekeeping Responsibilities
- Master Inventory and Cost Control
- Learn about Safety and Security in Housekeeping
- Practice specialized skills and best practices
25. Managing Service in Food & Beverage Operations
Duration: 48 Hrs.
Prerequisites: None
- Define and Understand Service in Hospitality
- Contextualize learn the Trends in Hospitality
- Learn the Structure and Operations of Hospitality Sectors
- Managing Functions and Responsibilities
- Develop Ethics, Social Responsibilities and Skills
26. Supervision in the Hospitality Industry
Duration: 48 Hrs.
Prerequisites: None
- Understand Core Supervisory Fundamentals
- Learn Performance Management
- Explore Team Dynamics in Hospitality
- Developing Personally and Professionally
27. Practicum
Duration: 240 Hrs.
Total Program Fee
Domestic Students: $18,650.00
International Students: $14,525.00
Applications are open. Secure your spot now!
Intake Date
MAY 2024
May 13, 2024 | June 10, 2024 | July 8, 2024 | August 12, 2024 | 9 Sep 2024 | October 7, 2024 | November 4, 2024 | December 2, 2024 | January 13, 2025 | February 10, 2025
ADMISSION REQUIREMENTS:
- Applicants must provide a valid photo ID or birth certificate
- Applicants must hold a high school diploma or be at least 19 years of age
- Students under the age of 19 require their parent or guardian’s signature
- Student must complete an intake with Admissions team member
Mandatory criteria for all applicants:
- Meet one of the English Proficiency requirements
- Medical insurance coverage
- Flight attendant preparation entrance agreement, when applicable, and
- Received approval from the Registrar
English proficiency requirements
Applicants must provide one of the following:
- BC high school communications 12 – minimum C+ (67-72%) (or equivalent in another
school system) or;
- TOEFL PBT score 500, or CBT 173, or iBT 61 or;
- IELTS – minimum overall band test score 6 or;
- CLB (Canadian Language Benchmark) 7 or;
- Successfully complete the Eton College Placement Test or;
- Successfully complete the Eton College Business Environment Communications Program
Career Services
Success beyond the classrooms at Eton College!
Land your dream job through our career services:
- Practicum and Coop Partnerships
Apply your learning and work alongside industry leaders in a professional setting with our strong network of leading companies through Wayble.
- Career Seminars and Workshops
Get career-ready through our insightful workshops and seminars with industry experts to master the skills you need to land your dream job.
- 1:1 Professional Resume and Portfolio Building
Market yourself like a pro by developing and refining stellar resumes, portfolio, and online profiles with a dedicated career advisor.
- Mock Interviews & Coaching
Experience interactive mock interviews and coaching sessions, led by our career advisors, to build confidence and hone interview skills.
- Skillset Discovery
Let our expert career advisors help you identify your key strengths and skills tailored to your personal brand and desired careers.
We are PTIB-Certified!
What does that mean for Eton students?
- Our rigorously designed programs meet high standards
- Our students’ education investments are secured with strict and clear student policies and support systems.
- Quality education you can trust that undergoes regular audits
- PTIB-certified diplomas are respected by employers across various industries.
Our Alumni Network
- Gulf of Georgia Cannery National Historic Site
- Holiday Inn Express
- Wedgewood Hotel & Spa
- Best Western King George Inn & Suites
- Rainbow Travel Inc
- H.I.S travel agency
- Vancouver International Travel Expo
- Element Hotels
- Sandman Hotels Group
- Rocky Mountaineer
- McDonald's
- Delta Hotels by Marriott
- Vancouver Aquarium