- 1040 Hours / 52 Weeks
- - In-Class / Distance / Combined
- Diploma
Program Advantage
- 1040-hour in-depth instructor-led training
- Comprehensive curriculum (22 courses)
- In-class, distance, and blended learning options
- Guided mentorship by industry experts
- 24/7 student support
At Eton College, we pride ourselves on delivering high-standard education in Vancouver, Canada. For more than 20 years, we have been proud to help 83% of our graduates to land their dream careers through our various PTIRU-certified and industry-relevant upskilling programs, specializing in Business Management, Travel and Tourism Management, Hospitality Management, Flight Attendant Preparation, Information Technology, Airport Operations, Construction, Public Administration, Elderly Care and Communication training.
PROGRAM DESCRIPTION
The Airport Operations Diploma Program is designed to enhance the skills of individuals currently employed at local, regional, and international airports across Canada, the United States, and around the world. This program offers an excellent opportunity for these workers to elevate their technical competencies and improve their knowledge of airport administration and business practices. Additionally, the program serves as a valuable resource for those who are not yet employed in the airport sector but are interested in pursuing a career in airport operations. By participating in this program, students will gain the essential skills and insights needed to excel in this dynamic and rapidly evolving field.
LEARNING OBJECTIVES
- Demonstrate understanding of fundamental concepts related to airside operations, security, and safety management systems (SMS) within the airport environment.
- Interpret and apply relevant aviation laws and regulations to ensure compliance in airport operations, including safety and security protocols.
- Assess existing airport safety and emergency preparedness plans, identifying strengths and weaknesses to enhance overall effectiveness.
- Analyse human factors that influence aviation safety and apply strategies to improve human performance in various airport operations.
- Employ effective communication strategies within an aviation context, including crisis communication, customer service, and operational coordination.
- Evaluate the economic factors affecting airport operations, including cost management, revenue generation, and budgeting processes.
- Formulate comprehensive operational plans for various airport functions, including airside operations, terminal management, and cargo logistics.
- Perform risk assessments related to airport operations and develop strategies for mitigating identified risks.
- Design and propose customer service initiatives aimed at enhancing passenger experiences in airports.
- Analyse current sustainability practices in airport operations and propose recommendations for enhancing environmental stewardship and operational efficiency.
- Interpret and apply relevant aviation laws, security protocols, and customs regulations to ensure compliance in airport operations, including screening procedures, threat assessment, and coordination with customs agents.
- Perform risk assessments related to airport operations, including customs and cargo handling processes, and develop strategies to mitigate identified risks, ensuring compliance with safety, security, and regulatory standards.
CAREER OCCUPATION
Based on the NOC (National Occupation Classification) Version 2016 1.3
Unit Group: 7534 – Air Transport Ramp Attendants
Career options* available but not limited to:
- Ground Transportation Associate
- Baggage/Gate Scheduler
- Airside Operations Project Associate
- Communications Assistant
- Administrative Assistant
- Airfield Operations Assistant
- Emergency Response Associate
- Airport Operations Officer
- Security Officer
- Project Support Specialist
- Pre-screening Security Supervisor
- Airport Duty Officer
- Noise Information Officer
- Airline Check-in Agent
CURRICULUM
- Airside Operations
- Airport Security
- Safety Management Systems (SMS)
- Human Factors in Aviation
- Airport Business Operations
- Terminal and Landside Operations
- Aviation Communication Skills
- Winter Operations
- Cargo Operations
- Airport Emergency Services
- Aviation Safety
- Aviation Law and Regulations
- Aerodrome Standards and Practices
- Customer Service in Airports
- Aviation Economics
- Quality and Customer Service in Aviation
- Airport Planning and Design
- Aviation Sustainability
- Aviation Risk Assessment and Management
- Security Regulations and Operations
- Airport Master Planning and Certification
- Airport Safety and Emergency Preparedness
TUITION & FEES
| Tuition | CAD 25,190 |
| Application Fee | CAD 150 |
| Administration Fee | CAD 500 |
| Course Materials | CAD 200 |
| Other | CAD 500 |
| Course Retake | CAD 850 per course |
| Copy of Transcript | CAD 20 per copy |
Intake Dates
INTAKE DATES (Bi-Weekly)
9 Feb 2026 | 23 Feb 2026 | 9 Mar 2026 | 30 Mar 2026 | 13 Apr 2026 | 27 Apr 2026 | 11 May 2026 | 25 May 2026 | 8 Jun 2026 | 22 Jun 2026 | 6 Jul 2026 | 27 Jul 2026 | 10 Aug 2026 | 24 Aug 2026 | 7 Sep 2026 | 21 Sep 2026 | 5 Oct 2026 | 19 Oct 2026 | 2 Nov 2026 | 16 Nov 2026 | 30 Nov 2026 | 14 Dec 2026 | 11 January 2027 | 25 January 2027 | 8 February 2027 | 22 February 2027 | 8 March 2027 | 29 March 2027 | 12 April 2027 | 26 April 2027 | 10 May 2027 | 24 May 2027 | 7 June 2027 | 21 June 2027 | 5 July 2027 | 26 July 2027 | 9 August 2027 | 23 August 2027 | 6 September 2027 | 20 September 2027 | 4 October 2027 | 18 October 2027 | 1 November 2027 | 15 November 2027 | 29 November 2027 | 13 December 2027
ADMISSION REQUIREMENTS
To be eligible for admission, applicants must meet the following criteria:
1. Basic Admission Requirements
- High School Completion: Applicants must have a high school diploma or an equivalent qualification.
- Age Requirement: Minimum 19 years of age.
- Mature Student Status*: Applicants who have not completed high school and are at least 19 years of age may apply as a mature student.
*Mature student status may be granted to applicants who are over 19 years old and have not completed high school or equivalent. Applicants will be considered for admission based on the skills and experience they have acquired since leaving school. Applicants are required to provide the most recent transcripts or proof of academic accomplishments, a resume or summary of professional accomplishments, and two professional letters of recommendation. Applicants may be interviewed by the Registrar’s or Academic Office to further assess their suitability for admission to the program of study.
2. English Language Proficiency
Applicants must meet one of the following:
- Minimum scores from accepted English tests (e.g., IELTS 5.5, TOEFL iBT 46, Duolingo 95, etc.).
- Recent English proficiency test (within 2 years).
- Proof of English-language education:
- 2–3 years of secondary or post-secondary education completed in English in eligible countries.
- International credentials must be recognized by WES, ICES, or IQAS.
Please see the Admission Requirements Guide for more information.
Career Services
Success beyond the classrooms at Eton College!
Land your dream job through our career services:
- Practicum and Coop Partnerships
Apply your learning and work alongside industry leaders in a professional setting with our strong network of leading companies through Wayble.
- Career Seminars and Workshops
Get career-ready through our insightful workshops and seminars with industry experts to master the skills you need to land your dream job.
- 1:1 Professional Resume and Portfolio Building
Market yourself like a pro by developing and refining stellar resumes, portfolio, and online profiles with a dedicated career advisor.
- Mock Interviews & Coaching
Experience interactive mock interviews and coaching sessions, led by our career advisors, to build confidence and hone interview skills.
- Skillset Discovery
Let our expert career advisors help you identify your key strengths and skills tailored to your personal brand and desired careers.
Jump on board. Enroll Now!
We are PTIRU-Certified!
What does that mean for Eton students?
- Our rigorously designed programs meet high standards
- Our students’ education investments are secured with strict and clear student policies and support systems.
- Quality education you can trust that undergoes regular audits
- PTIRU-certified diplomas are respected by employers across various industries.
Our Alumni Network
All Hospitality Programs
- Gulf of Georgia Cannery National Historic Site
- Holiday Inn Express
- Wedgewood Hotel & Spa
- Best Western King George Inn & Suites
- Rainbow Travel Inc
- H.I.S travel agency
- Vancouver International Travel Expo
- Element Hotels
- Sandman Hotels Group
- Rocky Mountaineer
- McDonald's
- Delta Hotels by Marriott
- Vancouver Aquarium