- 30 weeks
- / In-class / Hybrid
- Diploma
Your 8-Month Passport to a Thriving Career in Travel and Tourism is here!
Eton College’s Travel and Tourism Management Diploma Program offers an intensive 8-month course designed to equip you with the skills and knowledge to succeed in this dynamic industry.
From understanding the intricacies of destination marketing to mastering the art of event planning, our comprehensive curriculum covers all aspects of tourism management. You’ll gain hands-on experience through internships, industry projects, and real-world simulations. We’ll ensure you’re not just job-ready but on the fast track to a fulfilling career in travel and tourism.
Eton Advantage
- 84% Alumni Employment Rate
- 93% Student satisfaction
- 90% Student Graduation Rate
- 80% Enhanced Interview Success Rate
- 90% Job Readiness Upon Graduation
- 50% Reduction in Job Search Time
- 40+ Academic Programs
- 100+ Corporate partnerships with local employers
- 16+ average teaching years of experience faculty wise
Program Advantage
- Engage in 12 core courses covering all aspects of tourism, from customer service to destination marketing, ensuring a well-rounded education.
- Gain 120 hours of practical experience through our practicum component, allowing you to apply your knowledge in real-world settings and build valuable industry connections.
- Benefit from our combined delivery method that offers both in-class and distance education options.
- Learn from instructors with over 10 years of industry experience, providing you with insider knowledge and practical insights that will enhance your learning experience.
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At Eton College, we pride ourselves on delivering high-standard education in Vancouver, Canada. For more than 20 years, we have been proud to help 83% of our graduates to land their dream careers through our various PTIB-certified and industry-relevant upskilling programs, specializing in Business Management, Travel and Tourism Management, Hospitality Management, Flight Attendant Preparation, Information Technology, and Communication training.
Is This Program Your Next Adventure?
Our comprehensive program is ideal for:
- Aspiring Tourism Professionals: Whether you want to work in travel agencies, tourist attractions, or hospitality, this program equips you with the essential skills and knowledge.
- Customer Service Enthusiasts: If you thrive in customer-facing roles and enjoy helping people plan their perfect getaway, this program will enhance your service skills in the tourism context.
- Creatives and Innovators: Those who love crafting unique travel experiences and have a flair for marketing will find this program aligns with their interests and career aspirations.
- Career Changers: If you’re looking to pivot into the travel industry from another field, this program provides the foundational knowledge needed to make a successful transition.
- Adventure Seekers: For individuals who desire a dynamic work environment and want to be part of a thriving industry that changes every day, this program offers the insights and practical experience to get started.
About the Program
The Travel and Tourism Management Diploma Program at Eton College is a robust curriculum designed to prepare you for diverse roles within the tourism industry. This program provides in-depth knowledge and practical skills to excel across sectors such as travel, hospitality, events, and recreation. Courses cover key aspects of tourism, with a focus on best practices, management principles, and cross-cultural understanding. Whether you aim to work as a front desk agent, a travel writer, or even manage your own tourism business, this program will set you up for a successful career.
Key highlights
- 696 Hours of Comprehensive Training
- 120 Hours of Practical Training
- 168 Hours of Self-Paced Learning
- Guided 1:1 Mentorship from Industry Experts
- Wide Network of Tourism Partners
- Comprehensive Placement Assistance
- Dedicated Learning Support Team
- 1:1 Mock Interviews to Perfect Your Skills
- 24/7 Student Support
Career Opportunities
Graduates of the Travel and Tourism Management Diploma Program are well-equipped to pursue exciting roles such as:
- Airline Ground Staff/Supervisor
- Bed and Breakfast Owner/Operator
- Campground Operator
- Casino Slot Attendant
- Front Desk Agent
- Heritage Interpreter
- Recreation/Activity Director (Cruise Ships)
- Reservations Sales Agent
- Sales Manager
- Special Events Coordinator
- Tour Guide
- Travel Agency Manager
- Travel Writer/Photographer
Labor Demand
Average Annual Salary of Travel and Tourism Management Diplomas
- Tourism Employee ($59,258)
- Ground Staff: ($40,000)
- Cruise Ship Staff: ($39,000)
Skills to Master
- Customer Service Excellence
- Cultural Intelligence
- Marketing Strategies
- Sustainability Practices
- Event Planning
- Tourism Management
- Leadership and Teamwork
- Problem-Solving and Decision-Making
- Practical Business Skills
Curriculum
Online (Synchronous/Asynchronous) | On Campus
Duration: 30 Weeks
Hours: 696 Hrs.
1. Cross-cultural Tourism
Duration: 48 Hrs.
Prerequisites: None
- Understand different values, attitudes, beliefs, and behaviors of your own self and other cultures.
- Describe and explain consequences of ethnocentrism, prejudice, racism, and stereotyping.
- Learn tourists’ needs and behaviors including communications styles, individualism, power dynamics, and values.
- Design culturally sensitive tourism products and create problem-solving strategies regarding cultural differences and conflicts.
2. Destination Marketing
Duration: 48 Hrs.
Prerequisites: None
- Understand the fundamentals of marketing, structures, and functions, and its application to destination marketing and management organizations or DMO
- Discuss the importance of sales, advertising media, public relations and social media in integrated marketing communications for destination development
- Learn to do market research and create marketing plans for destination brands.
3. Ethics & Sustainable Tourism
Duration: 48 Hrs.
Prerequisites: None
- Expose the learner to a variety of information, website, articles and diverging point of views on sustainable tourism.
- Understand how ethics impacts tourism and how to manage it effectively and responsibly.
- Measure ethical tourism performance and create marketing plans.
4. Human Resources Management in Tourism
Duration: 48 Hrs.
Prerequisites: None
- Gain knowledge on human resource management plan’s components.
- Learn the responsibilities of human resource managers in the tourism industry.
- Analyze how developing work patterns impact HR concerns in the tourism sector.
5. Introduction to Tourism
Duration: 48 Hrs.
Prerequisites: None
- Hospitality Industry Fundamentals
- Analyze different types of restaurants and hotels based on features
- Explore various hotel department functions
- Discover diverse career options
6. Restaurant & Food Service Operations
Duration: 48 Hrs.
Prerequisites: None
- Learn the restaurant and food service business’ basic knowledge, structures, types, operations, and other best practices in food production and sanitation
- Know the restaurant manager’s core responsibilities including menu planning, budgeting, staffing, training, and guest relations.
- Research and choose adequate food service operations technology
7. Sport and Recreation Management: Laws & Risks
Duration: 48 Hrs.
Prerequisites: None
- Learn legal issues in Canadian sport and recreation management including risk analysis, insurance, legal liability, issues in tourism and casual recreation, and professional and amateur sport participation.
- Explain risk management in adventure and high-risk tourism and practice best approaches in different environments.
- Identify the responsibilities of various levels of government in recreation risk management.
8. Technology in Travel
Duration: 48 Hrs.
Prerequisites: None
- Learn how to operate a Global Distribution System (GDS), also called a Computerized Reservation System (CRS).
- Accomplish two (2) computer-based training module courses from Vocational Instruction and Software, Incorporated (VIASINC) for the SABRE reservations system.
- Learn to create bookings, encode-decode cities and airports, display flight schedules, create Passenger Name Record (PNR) using case studies.
9. Tourism Geography
Duration: 48 Hrs.
Prerequisites: None
- Understand basic geographical concepts of the world
- Identify key major attractions and destinations
- Learn the essentials for traveling
- Familiarize the different systems used globally when traveling
10. Tourism Office Operations
Duration: 48 Hrs.
Prerequisites: None
- Understand the fundamentals of travel agency operations.
- Explain how regulatory reforms, competitive markets, and automation have affected travel agencies.
- Learn airline regulations, aircraft routes, types, airline agreements, and other activities influencing airfares.
11. Tourism Product & Service Operations
Duration: 48 Hrs.
Prerequisites: None
- Get to know various tourism products including surface and ground Transportation (rail, car rental and motor coach companies), accommodation, cruise industry, tour operators, and events.
- Understand the importance of the different modes of surface transportation to the tourism industry and issues related to them.
- Learn how to research suppliers while evaluating costing models (MNEs) in creating itineraries.
12. Transportation Fares & Costing
Duration: 48 Hrs.
Prerequisites: None
- Gain overview of domestic, trans-border, and international air tariff structures, applicable taxes, currency, and ticketing processes.
- Learn to interpret and apply domestic fare and rule displays
- Understand international fare systems and elements of mileage systems.
Total Program Fee
Fees:
| Details | Domestic Students | International Students |
|---|---|---|
| Tuition | CAD 9,600 | CAD 11,950 |
| Application Fee | CAD 150 | CAD 150 |
| Text Books | CAD 950 | CAD 950 |
| Course Materials | CAD 100 | CAD 100 |
| Other | CAD 200 | CAD 200 |
| Total | CAD 11,000 | CAD 13,350 |
Admin Fees (only if applicable):
Course retake: CAD 850 per course
Copy of Transcript: CAD 20 per copy
Applications are open. Secure your spot now!
Intake Dates
Monthly
Gain In-Demand Skills, Land Your Dream Job. Enroll Now!
ADMISSION REQUIREMENTS:
- Applicants must provide a valid photo ID or birth certificate
- Applicants must hold a high school diploma or be at least 19 years of age
- Students under the age of 19 require their parent or guardian’s signature
- Student must complete an intake with Admissions team Member
Mandatory criteria for all applicants:
- Medical insurance coverage
- Meet one of the English Proficiency requirements or complete the Eton College Business Environment Communications program
- Received approval from the Registrar
English proficiency requirements
Applicants must provide one of the following:
- BC high school communications 12 ‐ minimum C+ (67‐72%) (or equivalent in another school system) or;
- TOEFL PBT score 500, or CBT 173, or iBT 61 or;
- IELTS ‐ minimum overall band test score 6 or;
- CLB (Canadian Language Benchmark) 7 or;
- Successfully complete the Eton College Placement Test or;
- Successfully complete the Eton College Business Environment Communications Program
Admission Process
| Reach Out | We Connect | You Apply | Fund Your Studies |
| Submit an inquiry to connect with an advisor within 24 hours. | Consult with our admission advisor to discuss your career goals. | Choose the best program suited for you and complete the application process. | Explore funding options and get application assistance. |
Minimum Technology Requirement:
| Component | Specification |
| Processor | Intel Core i5 or AMD Ryzen 5 (or better) |
| RAM | At least 8 GB |
| Storage | Minimum 256 GB (SSD recommended) |
| Internet | High-speed connection |
| Peripherals | Webcam, Microphone, Headphones/Earbuds |
| Operating System | Windows 10 or newer, macOS 10.14 or newer |
| Software | Web browser (Chrome, Firefox, Safari, or Edge), Video conferencing tools (e.g., Zoom, Microsoft Teams) |
Career Services
Success beyond the classrooms at Eton College!
Land your dream job through our career services:
- Practicum and Coop Partnerships
Apply your learning and work alongside industry leaders in a professional setting with our strong network of leading companies through Wayble.
- Career Seminars and Workshops
Get career-ready through our insightful workshops and seminars with industry experts to master the skills you need to land your dream job.
- 1:1 Professional Resume and Portfolio Building
Market yourself like a pro by developing and refining stellar resumes, portfolio, and online profiles with a dedicated career advisor.
- Mock Interviews & Coaching
Experience interactive mock interviews and coaching sessions, led by our career advisors, to build confidence and hone interview skills.
- Skillset Discovery
Let our expert career advisors help you identify your key strengths and skills tailored to your personal brand and desired careers.
Jump on board. Enroll Now!
We are PTIB-Certified!
What does that mean for Eton students?
- Top-Tier Standards: Our programs are rigorously designed to meet the highest educational standards.
- Secure Investments: Your education is protected by stringent student policies and robust support systems.
- Trusted Quality: Experience education that is consistently reviewed and audited for excellence.
- Industry Recognition: PTIB-certified diplomas are highly regarded by employers across diverse sectors.
Our Alumni Network
- Gulf of Georgia Cannery National Historic Site
- Holiday Inn Express
- Wedgewood Hotel & Spa
- Best Western King George Inn & Suites
- Rainbow Travel Inc
- H.I.S travel agency
- Vancouver International Travel Expo
- Element Hotels
- Sandman Hotels Group
- Rocky Mountaineer
- McDonald's
- Delta Hotels by Marriott
- Vancouver Aquarium