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Hospitality Management
Hospitality Management

Hospitality Management

Hospitality Management

Overview

This program has been approved by the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education and Skills Training.

Eton College Canada offers a comprehensive Hospitality Management Diploma program. This diploma equips students with essential skills in the hospitality industry, including customer service, event management, and hotel operations. Through a blend of theory and hands-on training, students gain valuable expertise for a successful career in the dynamic world of hospitality.

Career Options 

Accommodation Service Manager, Banquet Server, Bed and Breakfast Owner/Operator, Campground Operator, Casino Slot Attendant, Catering Manager, Chief Concierge, Hotel Concierge, Customer Service Director, Director of Sales and Marketing, Executive Housekeeper, Food and Beverage Manager, Food and Beverage Server, Food and Beverage Supervisor, Food Service Counter Attendant, Front Desk Agent, Gate/Cash Attendant, Housekeeping Room Attendant, Nightclub Manager, Recreation/Activity Director (Cruise Ships), Reservations Sales Agent, Retail Supervisor, Sales Manager, Small Business Owner/Operator, Special Events Coordinator, Wine Server.

Learning Objectives

  • Apply knowledge and understanding of all related businesses in the hospitality industry
  • Appraise and administer the responsibilities of a hospitality property’s accounting department
  • while understanding financial related statements and the impact of inventory control systems
  • Appraise productivity and raise performance standards while applying human resources functions into motivational strategies
  • Demonstrate and organize a plan to increase profits while analyzing the demands of today’s guests
  • Demonstrate communication skills essential for effective leadership needs for supervisors and executive management
  • Design and construct a hospitality related business through effective marketing strategies
  • Evaluate and implement the current computerised accounting and property management systems required in all sectors of the hospitality industry
  • Evaluate hospitality management issues and leadership opportunities
  • Evaluate the ethical challenges of daily business decisions in the hospitality industry
  • Evaluate the impact of current technology in various areas of the hospitality industry while integrating guest safety and control guidelines required in daily operations
  • Evaluate the legal system in Canada and its impact in hospitality related industries
  • Evaluate the role of each staff member in maintaining high-quality service while maintaining a profitable enterprise
  • Examine food and beverage costs to establish profitable pricing which includes labour costs
  • Examine international negotiating issues and evaluate the fundamentals of international hotel human resources recruiting, hiring and training practices
  • Examine marketing and selling strategies for overcoming travel and trade barriers in a global community
  • Interpret the unique challenges and opportunities of hotel projects and evaluate government involvement affecting hospitality companies
  • Recognize emerging tourism industry trends and innovations
  • Describe the nature and characteristics of tourists
  • Explain industry infrastructures developments and needs
  • Discuss the international tourism marketplace
  • Demonstrate leadership and creativity in tourism industry activities
  • Solve dilemmas by using ethical solutions
  • Apply concepts of sustainability to tourism sectors
  • Explain product development and distribution
  • Integrate cross-cultural understanding in simulated workplace situations
  • Refer to the program outline for a complete list of learning objectives.

Admission Requirements

  • Applicants must provide a valid photo ID or birth certificate
  • Applicants must hold a high school diploma or be at least 19 years of age
  • Students under the age of 19 require their parent or guardian’s signature
  •  Student must complete an intake with Admissions team member

Mandatory criteria for all applicants:

  •  Medical insurance coverage and
  • Flight attendant preparation entrance agreement, when applicable, and
  • Received approval from the Registrar
  •  Meet one of the English Proficiency requirements

English proficiency requirements

  • Applicants must provide evidence of one of the following:
  • BC high school English 12 ‐ minimum C (60‐66%) (or equivalent in another school system) or;
  • TOEFL PBT score 500, or CBT 173, or iBT 61 or;
  • IELTS ‐ minimum overall band test score 6 or;
  • CLB (Canadian Language Benchmark) 7 or:
  • Successfully complete the Eton College Placement Test or;
  • Successfully complete the Eton College Business Environment Communications Program

 

 

Tuition & Fees

Details Fees New Fees
Tuition fee $12,500.00 $6,600.00
Ancillary fee $1,600.00 $1,500.00
App fee $150 $125
Total fee $14,250.00 $8,225.00
Scholarship % 42.28% $6,025.00

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